Sparrow MEDICAL ASSISTANT
11/2/23Match AnyJob ID: 41460
Positions Location: Lansing, MI Job Description General Purpose of Job:Description:
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
This position is to represent all Medical Assistant positions throughout Sparrow Health System, including Family Practices, Specialty Offices, and Urgent Care/FastCare clinics.
Responsible for the efficient and effective processing of patients through the practice/clinic. Assists providers in providing quality, compassionate patient care.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents
information obtained.
- Performs laboratory and diagnostic testing.
- Answers, screens and triages telephone calls. Takes accurate messages and distributes to the
appropriate personnel within the guidelines of the practice.
- Schedules tests and referral appointments for patients.
- Administers oral and injectable medication. Phones prescriptions to pharmacies.
- Engages and helps promote patient/family teaching as appropriate; and provides an educational
environment for patients and patient families.
- Maintains practice standards by participating in in-services, committees, etc. May assist in developing and
implementing quality control and practice policies.
- Inventories, orders and restocks areas as necessary.
- Maintains and cleans equipment and environmental safety as required.
- Provides clerical services as required to maintain an effective practice flow.
Job Requirements
General Requirements | • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. |
Work Experience | • Specialty clinics may require six months specialty experience • Relevant clinical experience within the past 5 years; if no clinical experience, completion of medical assistant program in past two years. • Previous work experience in medical office setting. Preferred • MA Certification. Preferred. • Experience with an EMR. Preferred. |
Education | • High school diploma or GED • Completion of an accredited medical assistant program, including an externship OR a minimum of 5 years of Sparrow medical assistant experience in a clinical capacity • For consideration at the TCI Clinics Only: Graduate of an accredited MA, Cardio Tech, EMT, Paramedic, or LPN Program. |
Specialized Knowledge and Skills | • Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level. • Necessary visual and auditory acuity required to monitor patient's condition and operate department equipment • Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, their families, providers and co-workers. • Ability to work in an EMR environment |
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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Job Family
Requirements:
Shift | Match Any |
Degree Type / Education Level | High School / GED |
Status | Match Any |
Facility | Match Any |
Experience Level | New Grad |